1. Experience
Of all the five checkpoints, this is perhaps the easiest to validate. How long has the company been in business? If a new company, do the principals have experience in the door and operator industry? How much?
2. Workmanship
This may be the most important checkpoint. And, it is also very easy to verify. Does the door dealer have a satisfied customers? If so, do they have letters of recommendation from their customers? Depending upon the project, you may want to talk to a customer or two.
3. Code and Regulatory Compliance
There are numerous requirements pertaining to safety and the installation of a garage door system. Federal, state and local codes and regulations must be followed. Ask the dealer you select about how they comply with the codes in your city.
4. Insurance Coverage
It is important to you that the door dealer carry proper insurance on their business and employees. One checkpoint is to ask for a copy of the company's Certificate of Insurance. If they don't have one or hesitate to comply with your request, it could be a negative signal.
5. Financial Integrity
Depending on the size of your project, financial integrity of a door dealer can be very important. Although this is a sensitive issue, a dependable, honest door dealer won't mind telling you about the basic financial integrity of their company.
How can you protect yourself?
Use only locally certified contractors.
- Have your contractor show you their State Contractor's Card
- Have your contractor show you their Hillsborough County Contractor's card
- Does your contractor have their certificate number on his car or truck?
To determine if the contractor chosen is licensed, certified, bonded and insured, or has a permit for the work they is doing on your home, call the City of Tampa Inspectional Services Division at 813-223-8321 or the Hillsborough County Building Bureau at 813-272-5652.